Help center/Reminders and emails
Reminders and emails
When reminders go out, and who sends the emails.
#When do reminders go out?
Only to people who are not done. With a due date: 3 days before, 1 day before, and on the due day. Without a due date: 3 days and 7 days after the invite. You can change the plan or turn reminders off.
#Can I send a reminder now?
Yes. Ask your AI to remind them, with a short note if you want. Nobody gets two reminders within 12 hours.
#Can people stop the reminders?
Yes. Every email has a link to stop reminders, and a link to report the form.
#Who sends the emails?
AllBack sends them for you. Replies go to your email. On the Business plan, the emails come from your own domain.